Thursday, October 13, 2011
Great day at NYCC. I can talk about how the layout is way better this year, as there is no construction. I can talk about the awesome people I met standing in line and chatting with people in line and at booths. I can talk about some of the cool purchases I made and how I am looking forward to tomorrow's panels.

But no. I need to talk about the horrible customer service experience I had. It just bothers me that much.

I am waiting in line to see Robert Kirkman, writer of, among other things, The Walking Dead. I stood where I was told to stand, which happened to be next to a dealer with longboxes of Silver Age Comics. What do I do when I find myself in front of longboxes? I browse. And what do I do when I browse? I spend money.

Yet, as I am asking the guys in line to hold my space and walking over to the boxes, the owner rudely tells me to move. I tell him I am going to look. He scoffs and says that I won't buy anything, that I am not interested in Silver Age comics because I am in line for Robert Kirkman.

Huh?

First of all, do NOT question my Silver Age nerd cred. I wanted Not Brand Echh and I wanted Shooter Legion comics, among other things. I would have spent money. Heck, it's my goal someday to own all 102 Lee/Kirby issues of FF. You are going to tell me that, just because I like a current title, I can't like Silver Age stuff?!

Second-- who cares what you think? When is it EVER okay for a merchant to insult a potential customer, or to discourage me to shop. I would have dropped at least $10, maybe $40 just then, and probably more later if the prices and selection were good. I needed something to do and something to read in line, and YOU were the one who convinced me to take my money elsewhere. Shame on you.

Sorry I had to start with a negative post. Fortunately, that was the only bad experience. Everyone else was fun and nice and awesome. I look forward to day two: Panels, autographs, shopping and FUN!

Excelsior!

2 comments:

Shieldslinger said...

Wow. That completely sucks! What a Doosh-monkey!
On the other hand, How was Kirkman? I've never read Walking Dead, but I love the show, and I'm a huge fan of Invincible.

Richard P. Steeves said...

He was hilarious! He got there late (car trouble) but promised to get to everyone in the line no matter how late he had to stay. I chatted with him for a few minutes, and he was gracious and funny!

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